Change management is a structured approach for ensuring that changes are smoothly implemented, and that the lasting benefits of change are achieved.

WE help our clients managing the change through the following activities:

• Ensuring there is clear expression of the reasons for change, and helping the sponsor communicate this.
• Identifying "change agents" and other people who need to be involved in specific change activities.
• Assessing all the stakeholders and defining the nature of sponsorship, involvement and communication that will be required.
• Planning the involvement and project activities of the change sponsor(s).
• Planning how and when the changes will be communicated.
• Assessing the impact of the changes on people and the organization's structure.
• Planning activities needed to address the impacts of the change.
• Ensuring that people involved understand the process change.
• Making sure those involved or affected have help and support during times of uncertainty and upheaval.
• Assessing training needs driven by the change, and planning when and how this will be implemented.
• Identifying and agreeing the success indicators for change, and ensure they are regularly measured and reported on.